Manage and track change requests and implementation plans
Management guidelines and procedures help IT teams properly evaluate risk before making operational changes. Use the ITSM change management template to describe and track change management plans. Update the template throughout the change management process to keep IT teams and stakeholders in sync.
Start by providing a high-level summary of the change. This should explain to team members why the change was implemented and how it impacts the system. Once you’ve described the request, customize the template by adding tickets related to the request and @ mentioning reviewers and stakeholders.
Now that you’ve added background information, explain your change management approach in detail. Start by listing all the change plans and type // to add the scheduled implementation date for each plan. Then describe the individual steps your team needs to take to implement each change plan. Make sure to include details about how each plan could affect the system’s performance or user services.
Once you’ve followed through with your change plans, use the template to evaluate how successfully the change request was implemented. Begin by adding background information like the post-implementation review’s date and participants. Then describe the criteria participants need to evaluate during the review. As you review the change request, use the template to record lessons learned and keep track of follow-up items.
Confluence transforms strategic planning from a once-a-year exercise into an ongoing collaborative process. Teams can work together in real-time to develop, refine, and execute their strategic plans without the back-and-forth of email chains or version control issues.
Our template library includes pre-built strategic planning templates that incorporate best practices from successful organizations. These templates provide the structure you need while staying flexible enough to adapt to your specific requirements, allowing you to customize sections and create reusable frameworks for future planning cycles.
Confluence easily integrates with other work management tools, making it invaluable for strategic planning. With Confluence, your strategic plan becomes a living document that connects directly to project execution, progress tracking, and decision-making processes. Team members can reference the strategic plan during brainstorming sessions, link specific initiatives to daily tasks, and maintain alignment between high-level strategy and tactical execution.
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